Desktop / Laptop Field Technician

Company: LanceSoft Inc
Location: Freeland
Posted on: January 26, 2023

Job Description:

Job Description:

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• As a Field Engineer 4, you will work in a highly directed environment.
  
• Your assignments for this Project will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  
• You will also perform other non-troubleshooting duties.
  
• Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
  
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  Responsibilities:
  
  
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  • PLS Support for calls such as Dell Client Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk, or script May perform routine installs, moves, adds, and changes as part of a directed team, including:
    
  • Complex desktop and laptop break fix work
    
  • Whole unit replacement
    
  • Simple desktop printer fixes
    
  • Load software with a script
    
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    Required Skills:
    
    
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    • DELL Desktop PC,
      
    • Install/Support, Expert
      
    • A+ Certification
      

Keywords: LanceSoft Inc, Flint , Desktop / Laptop Field Technician, Professions , Freeland, Michigan