Patient Access Representative - McLaren Careers
Company: McLaren Health Care
Location: Lapeer
Posted on: May 25, 2023
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Job Description:
**Position Summary:**
Under the direction of the Patient Access Registration Front Line
leadership team, the Patient Access Registrar is accountable to
ensure a smooth timely registration/admission process.
**Essential Functions and Responsibilities**
**:**
1. Accurately and efficiently performs registration and financial
functions via Electronic Medical Record (EMR) to include: thorough
interviewing techniques, registers patients in appropriate status,
following registration guidelines while ensuring the accurate and
timely documentation of demographic and financial data; obtains the
appropriate forms and scans into the medical record as per
department protocol.
2. Greet customers promptly with a warm and friendly reception.
3. Collects, documents, scans all required demographic and
financial information.
4. Direct patients to appropriate setting, explaining, and
apologizing for any delays.
5. Always maintains professionalism and diplomacy, following
specific standards as defined in the department professionalism
policy.
6. Estimates and collects copays, deductibles, and other patient
financial obligations
7. Manage all responsibilities within Compliance guidelines as
outlined in the Hospital and Department Compliance Plans and in
accordance with Meaningful Use requirements.Applies recurring visit
processing according to protocol.
8. May facilitate use of electronic registration tools where
available (Wacoms, iPads, etc.).
9. Performs duties otherwise assigned by Management.
**Qualifications:**
_Required:_
+ High school diploma or equivalent required
+ 1-year experience in a customer service role or health care
industry.
_Preferred:_
+ Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC
or other EMR system, Electronic Eligibility System and various
websites for third party payers for verification is preferred
Medical terminology preferred
**Equal Opportunity Employer of
Minorities/Females/Disabled/Veterans**
We are committed to encouraging and sustaining a work environment
free of unlawful harassment, discrimination, and/or retaliation. We
are an Affirmative Action/Equal Opportunity Employer committed to
providing employment opportunity without regard to an individuals
race, color, age, religion, sex/pregnancy (including
pregnancy/childbirth or pregnancy/childbirth-related conditions),
sexual orientation, gender identity, national origin, disability,
veteran status, genetic information, or any other status prohibited
by applicable laws. We also make good faith efforts to recruit,
hire, and promote qualified women, minorities, individuals with
disabilities, and veterans.
Keywords: McLaren Health Care, Flint , Patient Access Representative - McLaren Careers, Other , Lapeer, Michigan
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