Supervisor, Operations - Hybrid

Company: XPO Logistics, Inc.
Location: Flint
Posted on: May 14, 2022

Job Description:

Solutions driven success.XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. -As the Supervisor, Operations, you will be responsible for overseeing daily operations and supplier performance. You'll also ensure that all transportation, communication and customer service issues and requests are resolved in a manner that meets or exceed the customer's expectations. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of. Pay, benefits and more. - We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.What you'll do on a typical day: -

• Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within a private fleet
• Handle Load Planners who are responsible for building routes, updating tracking information, and dispatching fleet drivers, as well as dockworkers who load/unload and stage freight
• Investigate and resolve internal issues that impact job performance, employee morale and customer satisfaction, as well as issues submitted by customers, suppliers, or clients -
• Practice continuous improvement by reviewing procedures and work habits, and implementing steps to lower costs while increasing performance; introduce Lean concepts into the operation at all levels -
• Schedule daily workload based on input from customer, dispute requests from suppliers, PRRs and warning letters
• Monitor and prioritize weekly disputes and escalation requests from customer and supplier; compile supplier dispute data and chart supplier on-time shipping performance -
• Track and document delivery performance; update and maintain organized files on all shipping documents and analyze root cause reasons for poor shipping performance -
• Maintain a safe work environment that is free from harassment, drugs and workplace violence; promptly document and report all issues, concerns and incidents to management What you need to succeed at XPO: - At a minimum, you'll need:
  • 2 years of experience in transportation or logisticsIt'd be great if you also have:
    • Bachelor's degree in a related field
    • Experience working with a Transportation Management Systems (TMS), preferably Oracle Transportation Management
    • Experience with process improvement initiatives
    • Solid leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
    • A willingness to work cross-functionally on multiple accounts
    • Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience - Be part of something big.#LI-HybridWe are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. - -The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. - - -Review XPO's candidate privacy statement - -

Keywords: XPO Logistics, Inc., Flint , Supervisor, Operations - Hybrid, Other , Flint, Michigan