Supervisor, Operations - Hybrid
Company: XPO Logistics, Inc.
Location: Flint
Posted on: May 14, 2022
Job Description:
Solutions driven success.XPO is a top ten global provider of
transportation services, with a highly integrated network of
people, technology and physical assets. At XPO Logistics, we look
for employees who like a challenge and can communicate effectively
in all situations. We want to leverage your skills and years of
experience to drive positive results while ensuring a bright future
for yourself and XPO. If you're looking for a growth opportunity,
join us at XPO. -As the Supervisor, Operations, you will be
responsible for overseeing daily operations and supplier
performance. You'll also ensure that all transportation,
communication and customer service issues and requests are resolved
in a manner that meets or exceed the customer's expectations.
Become a part of our growing, dynamic team and we'll help you build
a career you can be proud of. Pay, benefits and more. - We are
eager to attract the best, so we offer competitive compensation and
a generous benefits package, including full health insurance
(medical, dental and vision), 401(k), life insurance, disability,
and the opportunity to participate in a company incentive plan.What
you'll do on a typical day: -
- Review all available freight for linehauls and routes to ensure
the lowest cost options are maintained within a private fleet
- Handle Load Planners who are responsible for building routes,
updating tracking information, and dispatching fleet drivers, as
well as dockworkers who load/unload and stage freight
- Investigate and resolve internal issues that impact job
performance, employee morale and customer satisfaction, as well as
issues submitted by customers, suppliers, or clients -
- Practice continuous improvement by reviewing procedures and
work habits, and implementing steps to lower costs while increasing
performance; introduce Lean concepts into the operation at all
levels -
- Schedule daily workload based on input from customer, dispute
requests from suppliers, PRRs and warning letters
- Monitor and prioritize weekly disputes and escalation requests
from customer and supplier; compile supplier dispute data and chart
supplier on-time shipping performance -
- Track and document delivery performance; update and maintain
organized files on all shipping documents and analyze root cause
reasons for poor shipping performance -
- Maintain a safe work environment that is free from harassment,
drugs and workplace violence; promptly document and report all
issues, concerns and incidents to management What you need to
succeed at XPO: - At a minimum, you'll need:
- 2 years of experience in transportation or logisticsIt'd be
great if you also have:
- Bachelor's degree in a related field
- Experience working with a Transportation Management Systems
(TMS), preferably Oracle Transportation Management
- Experience with process improvement initiatives
- Solid leadership and collaboration skills with the ability to
effectively supervise, coach and influence employees
- A willingness to work cross-functionally on multiple
accounts
- Excellent verbal and written communication skills, including
presenting clean, organized and thorough information and data
appropriate for intended audience - Be part of something
big.#LI-HybridWe are proud to be an Equal Opportunity/Affirmative
Action employer. Qualified applicants will receive consideration
for employment without regard to race, sex, disability, veteran or
other protected status.All applicants who receive a conditional
offer of employment may be required to take and pass a
pre-employment drug test. - -The above statements are not an
exhaustive list of all required responsibilities, duties and skills
for this job classification. - - -Review XPO's candidate privacy
statement - -
Keywords: XPO Logistics, Inc., Flint , Supervisor, Operations - Hybrid, Other , Flint, Michigan
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