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Client Service Associate

Company: Independent Bank
Location: Bad Axe
Posted on: May 6, 2021

Job Description:

Be Safe, Be Healthy, Be Independent! Are you looking to take the next step in your career in banking? If so, we need you! During these uncertain and unprecedented times, we recognize that safety and security are a top priority. Independent Bank Corporation is well positioned to care for our employees, our customers, and the communities we serve in the face of adversity, and we are looking for a motivated individual to grow with us. Please note, this position is a floating position requiring time spent at multiple branches throughout any given week. The branches required for this position are:

  • Bad Axe
  • Caseville
  • Sebewaing This position is temporary and will last the duration of the summer, May-August, with the possibility of being hired in permanently if a vacancy is available. Client Service Associate As a Client Service Associate (CSA), you are the face of the bank, providing incomparable service to our clients every day, every time. In this position, you will focus on learning and/or reviewing basic banking transactions, and the fundamental banking terms, products, and services offered by Independent Bank. This position is similar to a traditional bank teller role with self-guided growth opportunities.
    • Assist clients with transaction services and provide solutions in a friendly and efficient manner.
    • Deliver financial solutions to clients utilizing the Independent Bank products and services.
    • Gain an understanding of the basic framework of Independent Bank accounts.
    • Become skilled with regards to conducting different types of transactions for clients.
    • Utilize all available technology to perform daily tasks. Why You Should Apply:
      • Competitive hourly pay
      • A knowledgeable, goal-driven, and exciting team of colleagues.
      • Exposure to different areas of banking and the ability to work with leaders within the industry.
      • Extensive training on all areas and aspects of the banking field to help you reach your highest potential.
      • Community-focused events and volunteer opportunities. What Were Looking For:
        • High school diploma or equivalent education is required.
        • Willingness to travel to other branches in the region as scheduled (listed in opening paragraphs above).
        • Outstanding client service skills.
        • Cash handling experience is preferred, but it is not required as we provide ample training.
        • The ability to adapt and adjust to new ideas, processes, workflows, and systems.
        • Ability to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness, and client focus.
        • Excellent interpersonal, presentation, and communication skills. This includes verbal and non-verbal forms of communication, email and phone etiquette, and the ability to work cohesively as part of a team.
        • A strong desire to be a part of the Independent Bank family while contributing to our growth and success. This is an exciting step in a journey to creating a fulfilling and rewarding career at Independent Bank. We are excited to have you join our team!

Keywords: Independent Bank, Flint , Client Service Associate, Other , Bad Axe, Michigan

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