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Provider Information Technology Support Specialist - McLaren Careers

Company: McLaren Health Care
Location: Flint
Posted on: March 17, 2023

Job Description:

Provides Electronic Medical Record (EMR) training and ongoing support for physicians and providers to drive successful utilization of the electronic systems. Responsible for providing physician training for Dragon Speech recognition, and to encourage and ensure ongoing adoption. Works to align system build, and training to the provider workflows. Provides at the elbow support for the physician population.
Essential Functions and Responsibilities:

  • Essential Functions and Responsibilities Perform training for EMR and Dragon Medical One applications for both in-patient physicians, as well as ambulatory private practice physicians and staff

  • Facilitate dissemination of education and training materials

  • Develop and maintain tip sheets and end-user training/support documentation

  • Provides technical support to end users of applications.

  • Assist IT leaders in the analysis of current state, future state and gap analysis.

  • Utilizes appropriate methodologies for communication, issue tracking, system, and project documentation.


  • Associate degree in computer technology, or equivalent combination of education and experience. (Equivalency is High School diploma plus 4 years working in health care or IT)

  • 2 years' experience in a healthcare setting (6 years without Associates degree)

  • Ability to travel to ambulatory offices in all McLaren Regions, including but not limited to; Northern Michigan, Central Michigan, Bay, Lansing, Flint, Lapeer, Oakland, Macomb and Port Huron with schedule flexibility, if necessary.


    • Previous Cerner Millennium/Power Chart experience.

    • Two year of education or training experience

    • Two years of IT experience in a healthcare environment

      Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Keywords: McLaren Health Care, Flint , Provider Information Technology Support Specialist - McLaren Careers, IT / Software / Systems , Flint, Michigan

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