Hotel Room Attendant

Company: Holiday Inn Express & Suites Frankenmuth
Location: Frankenmuth
Posted on: May 24, 2023

Job Description:

Job Summary: With a friendly, upbeat and positive attitude, the Hotel Room Attendant is responsible for and maintaining the overall cleanliness of the Hotel guest rooms and to expeditiously meet guests needs through the delivery of exceptional service.


Qualifications: High school diploma or equivalent preferred. \* Must possess effective communication skills. \* Must be able to understand and comply with the requirements for safe handling of chemicals. \* Ability to read and comprehend a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints. \* Must possess problem-solving and decision making skills. \* Must have be a team player.


Essential Functions: \* Vacuums, sweeps, mops, and cleans carpet and flooring in guest rooms. \* Scrubs, disinfects and deodorizes bathtubs/ showers, toilets, wash basins, wastebaskets, tile and other bathroom and/ or vanity fixtures and furnishings in guestrooms. \* Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms. \* Removes trash and debris from guest rooms. \* Strips beds, collects dirty linens, and makes beds with fresh linens. \* Reports items found in guest rooms to Housekeeping Supervisor; properly tags Lost and Found items and delivers them to the Housekeeping Office, for storage. \* Routinely inspects guest rooms for maintenance needs, such as burned- out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports same to the Housekeeping Office, for proper resolution. \* Accepts responsibility to follow key control procedures during assigned shift. \* Replenishes linens, amenities and other supplies to guestrooms. \* Able to complete 16 to 18 rooms in 8 hours period \* Any and all other jobs duties as assigned.


Physical, Mental and Environmental Demands: \* Must be able to work independently. \* Must be able to stand and walk for long periods of time (4 - 6 hours). \* Must be able to respond calmly and make rational decisions, when handling guest conflicts. \* Must be able to maneuver throughout all areas of the hotel and from floor to floor either by stairways (minimum of 20 steps) or elevator. \* Responds to visual and aural cues. \* Must have the manual dexterity to operate a variety of housekeeping equipment ; computers, and office equipment when necessary \* Must have the manual dexterity to grab, grip, hold, sort, reach and tear. \* Must be able to operate cleaning equipment such as vacuums. \* Must be able to stoop, bend, kneel, twist, turn, reach, push and pull. Must be able to lift and carry a minimum of 25 lbs., and the ability to push 150 lbs. with assistance. \* Must be able to work weekends and holidays.


Job Types: Full-time, Part-time


Pay: $11.50 - $12.00 per hour


Benefits:

* Employee discount

* Flexible schedule

Shift:

* Day shift


COVID-19 considerations:

Gloves, Hand Sanitizer, and recommended cleaning supplies are provided to Staff and available for guests.




Education:

* High school or equivalent (Preferred)


Experience:

* Cleaning Experience: 1 year (Preferred)

* Hotel Experience: 1 year (Preferred)



Work Location: In person

Keywords: Holiday Inn Express & Suites Frankenmuth, Flint , Hotel Room Attendant, Hospitality & Tourism , Frankenmuth, Michigan