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Automotive Service Cashier

Company: Shea Automotive Group
Location: Flint
Posted on: November 22, 2021

Job Description:

Are you interested in joining a fast paced, growing dealership that is committed to their employees and strives to make every customer a customer for life? Are you looking for a job that combines competitive pay with an inspiring company culture? If so, this opportunity might be for you!THE COMPANY: Our Mission: We are dedicated to the highest quality of new and used car sales and service delivered with integrity, respect, and honesty.Our company's purpose is to create a lifelong partnership where our customer becomes part of the dealership family. We aspire to build a team that is motivated, driven, and passionate about our products, services, and community.Our Core Values: Leadership, Integrity, Quality, Passion, Professionalism, Teamwork and Humility.POSITION: Automotive Service Cashier Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.ESSENTIAL DUTIES:

  • Greets customers at the cashier window in a pleasant and professional manner.
  • Computes customer bills.
  • Receives cash, checks and credit card payments from customers; records amount received.
  • Makes change and issues receipts to customers.
  • Provides cash refunds or credit memorandums to customers for returned merchandise.
  • Operates cash register.
  • Reconciles cash drawer daily.
  • Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
  • Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
  • Closes all open invoices.
  • Assists service and parts department with telephone coverage.
  • Provides clerical and secretarial assistance to parts and service departments.
  • Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Performs other duties as assigned.QUALIFICATIONS:
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.WHAT WE OFFER:
      • Family-oriented work environment with an open-door policy.
        • Growth opportunities.
          • Vacation and Holiday pay.
            • Full benefits including medical, dental, vision, short-term disability insurance, company-paid life insurance, and 401k.
              • Competitive salary based on experience.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Job Type: Full-timeBenefits:
                • 401(k)
                • Dental insurance
                • Health insurance
                • Health savings account
                • Life insurance
                • Paid time off
                • Vision insuranceSchedule:
                  • 8 hour shift
                  • Holidays
                  • Monday to Friday
                  • Night shift
                  • Overtime
                  • Weekend availabilityEducation:
                    • High school or equivalent (Preferred)Work Location: One location

Keywords: Shea Automotive Group, Flint , Automotive Service Cashier, Hospitality & Tourism , Flint, Michigan

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