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Customer Service

Company: Next Level Business Services
Location: Flint
Posted on: May 5, 2021

Job Description:

Interviews will be conducted via Microsoft Teams. Health Plan will be emailing directions directly to applicant.Position Summary:Provides clerical and data entry support to the department. Maintains daily correspondence and documentation as assigned. Responsible for generating weekly and monthly departmental reports. Maintains, tracks, and reports on administrative functions as assigned. Assists department with special projects as needed. Essential Functions and Responsibilities:1. Opens, sorts, reviews and stamps daily departmental mail and faxes.2. Generates specific reports3. Researches and coordinates the collection and analysis of data related to departmental responsibilities.4. Completes filing, data entry, logging of all departmental documentation and processes are assigned.5. Provides support for departmental committees/functions.6. Maintains a positive working environment and willing provides assistance as needed or directed without substantial deviation.7. Orders departmental supplies.8. Maintains department files in an orderly fashion.9. Photocopies business related materials and maintains training and reference binders.10. Assists with processing claims of low complexity on a daily basis.11. Other duties as assigned or when necessary to maintain efficient operations of the department and the Company as a whole.*** Looking at Temp to Perm contractors as well to work a full 13 weeks and convert to a McLaren Employee. Pay starts at *** per hour, but is variable based on experience****** This is a 52% markup need. Contractors need to make a facility mandated *** per hour ***SUBMISSION REQUIREMENTSHow to be successful when applying to this job? I made a guide for you! Please please review - High School Diploma - Required, Associates or higher - Preferred 2+ years of Experience in a high-volume call role - Required This is a 52% markup need. Contractors need to make a facility mandated *** per hourMedical Terminology Knowledge - Required This position is currently remote, but that is not the long term plan - Required Microsoft Excel Test and Data Entry Test results included ins Submission - Required Contractors within 50 Miles are HIGHLY Preferred Other requirements to note while working on this submission:Must disclose if your candidate has ever worked at any McLaren site or affiliate.Do NOT include any Medical or Personal information that could be construed as a reason not to hire. Profiles will be judged on Experience ABOUT THE FACILITYMcLaren Health Plan (MHP) has been operating as a Michigan-based licensed Health Maintenance Organization (HMO) since 1998 and today delivers health care benefits to 260,000 members. The HMO was started to serve Michigans Medicaid population and has added group, individual and Medicare products along with a Third Party Administrator called Health Advantage, Inc., for self-funded employer groups. In 2015, MHP was awarded the right to operate in and service every county in the lower peninsula of the state of Michigan the only provider-owned health plan to achieve this designation by the Michigan Department of Community Health. MHP has earned the prestigious Pinnacle Award every year since 2013 from the Michigan Association of Health Plans and is also accredited by the National Committee for Quality Assurance (NCQA). Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

Keywords: Next Level Business Services, Flint , Customer Service, Hospitality & Tourism , Flint, Michigan

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