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Office Manager

Company: The Judge Group
Location: Grand Blanc
Posted on: January 15, 2022

Job Description:

Location: Grand Blanc, MI Description: Direct Hire Office Manager-- -Office Hours-- -Monday7:00am - 4:30pm-- -Tuesday7:00am - 6:00pm-- -Wednesday7:00am - 5:30pm-- -Thursday7:00am - 6:00pm-- -Friday7:00am - 2:00pm-- -Saturday - SundayClosedNeeds be flexible and it's fast paced environment with a high level of customer service - it's all about taking care of the patients and their needs.Schedules are out one month in advance.-- -No vaccinated mandate.About the client. The Client-- -offers extraordinary clinical care and an incredible patient experience at every point in the patients' journey. The Michigan based team of board certified specialists is committed to providing complete clinical care for medical dermatology needs, skin cancer surveillance and treatment, as well as medical dermatologic services. Coupled with the unparalleled and unique family-like culture, patients will have an incredible experience from the minute they pick up the phone.Essential Duties and ResponsibilitiesOversee day-to-day administrative operations including patient registration, office appointment and surgery scheduling, incoming patient calls, and medical records management. Ability and willingness to perform patient registration, schedule patients, accept payment, and scan a medical record alongside your team as needed. Interview, hire and train new staff in collaboration with Human Resources. Lead, develop, and coach staff and foster a team-oriented and positive culture. Ensure cost effective staffing coverage based on clinic needs. Collaborate with Central Billing Director and CFO regarding patient accounts, billing concerns/reports, contracts, regional budget, and related financial activities. Ensures patient and referral satisfaction, including troubleshooting complaints and developing improvements to prevent recurrence Directs the development and implementation of organizational procedures and controls to promote communication and adequate information flow within the organization. On a regular basis this individual will monitor, analyze, and communicates practice progress to physician and business leadership. evaluates facility and technology needs to ensure practice operates at optimal efficiency. Ensures staff compliance and adherence to organizational structure, management philosophy, and mission statement. With leadership support is responsible for all practice staff, including recruitment, onboarding, and ongoing evaluation of performance. Any other duties as required to ensure Clients-- -operations are successful. Competencies:-- -Use of Technology-- -- Demonstrates required skills; adapts to new technologies.-- -Problem Solving-- -- Identifies and resolves problems in a timely manner.-- -Customer Service-- -- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments.-- -Communications-- -- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension. Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers.-- -Oral Communication-- -- Speaks clearly and persuasively in positive or negative situations; responds well to questions.-- -Teamwork-- -- Gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.-- -Written Communication-- -- Writes clearly and informatively.Conflict Resolution-- -- Keeps emotions under control.-- -Diversity-- -- Shows respect and sensitivity for cultural differences.-- -Ethics-- -- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.-- -Adaptability-- -- Adapts to changes in the work environment.-- -Personal Appearance-- -- Dresses appropriately for position; keeps self well groomed.-- -Attendance/Punctuality-- -- Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.-- -Dependability-- -- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.-- -Initiative-- -- Volunteers readily; asks for and offers help when needed. Planning/Organizing - Uses time efficiently.-- -Quality-- -- Demonstrates accuracy and thoroughness.-- -Quantity-- -- Meets productivity standards; completes work in timely manner. Safety and Security - Observes safety and security procedures.-- -READ CAREFULLY:All qualified candidates must send an updated copy of their resume to Clint Wilhelmi CSP at CWilhelmi@-- -for immediate consideration. Upon emailing Clint or applying to this role, be on the lookout for an email from CWilhelmi@-- -to set up a phone screen-- -(a phone screen is required to complete your application). If you do not have a phone screen set up, you will be unable to be considered by our client.-- -Regards,CWStep-- -3-- -of 3 Contact: cwilhelmi@ This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Flint , Office Manager, Executive , Grand Blanc, Michigan

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