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Associate Clinical Administrative Coordinator - Flint, MI

Company: UnitedHealth Group
Location: Flint
Posted on: September 23, 2022

Job Description:

Energize your career with one of Healthcares fastest growing companies.You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 9:00 AM - 9:00 PM EST (3x Opening 9:00 AM - 5:30 PM / 9:30 AM - 6:00 PM, 1x Midday 10:00 AM - 6:30 PM, 1x Closing 12:30 PM - 9:00 PM, 1x Weekend per month 9:00 - 5:30 PM). It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 4100 S Saginaw, Flint, MI 48507Primary Responsibilities:

  • Manage the intake of members or the admission / discharge information post notification
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
  • Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
  • Provide appropriate triage and care coordination notification cases for non-clinical assessment / intervention
  • Handle resolution / inquiries from members and / or providersYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High School Diploma / GED (or higher)
    • 2+ years of Customer Service experience with analyzing and solving customer problems
    • Intermediate level of experience with Microsoft Word (create, edit, save, and send documents), Microsoft Excel (create, edit, save, and send spreadsheets), and Microsoft Outlook (email and calendar management)
    • Ability to work any 8-hour shift schedules between the hours of 9:00 AM - 9:00 PM EST (3x Opening 9:00 AM - 5:30 PM / 9:30 AM - 6:00 PM, 1x Midday 10:00 AM - 6:30 PM, 1x Closing 12:30 PM - 9:00 PM, 1x Weekend per month 9:00 - 5:30 PM) including the flexibility to work occasional overtime and weekends based on business need
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.Preferred Qualifications:
      • Experience working within the Health Care Industry and with Health Care Insurance
      • Experience working in a Hospital, Physician's Office, Pharmacy OR Medical Clinic setting
      • A Clerical OR Administrative Support background
      • Knowledge of ICD - 9 and CPT codesUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vetCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #RED

Keywords: UnitedHealth Group, Flint , Associate Clinical Administrative Coordinator - Flint, MI, Administration, Clerical , Flint, Michigan

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