Teller Intermediate
Company: University of Michigan Hospitals and Health Center
Location: Flint
Posted on: June 25, 2022
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Job Description:
How to Apply
A cover letter is required for consideration for this position and
should be attached as the first page of your resume. The cover
letter should address your specific interest in the position and
outline skills and experience that directly relate to this
position.
Responsibilities*
Customer Service
Interact daily with faculty, staff, students, parents and the
public.
Answer inquires and requests received from students, parents and
university departments.
Obtain and provide information to answer questions and
requests.
Interpret and explain U of M policies and procedures relating to
student accounts.
Responsible for answering email sent to cashier email account
Answer telephone and assist caller
Retrieve and handle cashier office voice mail
Represent the department at various functions
Adhere to FERPA laws
Cashier Window transactions
Process transactions for students, faulty, and other
departments.
Assist students with understanding their accounts.
Direct students to SIS to handle some business that cannot be done
at the window
Direct students to appropriate departments for information they are
requesting
Information Inquiries Direct people to correct departments on this
floor or other buildings
Internal Processes
Daily reconciliations
Prepare and submit reports for other staff / departments
HSIP processing
NSF check processes
Order Supplies
Assist with paperwork for third party providers
Prepare work orders
Place and remove hold or other codes on student accounts.
Learn to read and understand student accounts.
Add comments to student accounts
Scan and review documents for electronic storage.
Prepare Itemized statements.
Support co-workers with projects they are working on.
Other duties as assigned
Required Qualifications*
Completion of high school education or equivalent.
Strong interpersonal skills, including the ability to effectively
communicate with a variety of individuals from diverse
backgrounds.
Strong customer service skills with the ability to adapt quickly
especially under stressful conditions.
Three to five years of customer service experience.
Demonstrated ability to contribute to a positive work
environment.
Knowledge of Microsoft Excel, Word and Access is necessary.
Familiarity with Google suite of products.
Desired Qualifications*
One to two years office experience in a Cashier's office or Banking
Institution.
Need to have experience in the counting and balancing of daily
monetary transactions.
Knowledge of Banner is helpful.
Ability to keyboard with speed and accuracy is desirable.
Be familiar with FERPA
College Degree
Work Schedule
In-Person:
This position requires a fully in-person work schedule at this time
and is subject to change based upon the duties of the position and
the needs of the department.
Additional Information
In addition to a career filled with purpose and opportunity, The
University of Michigan offers a comprehensive benefits package to
help you stay well, protect yourself and your family, and plan for
a secure future.
Benefits include:
Eligibility for benefits is based on your job group, your
appointment percentage and the length of your appointment. Learn
more about employee benefits and eligibility and download the
Comprehensive Benefits for Faculty and Staff .
For tuition support information can be found at:
Information about our vision, mission and values can be found
at:
The University of Michigan-Flints DEI plan can be found at:
Background Screening
The University of Michigan conducts background checks on all job
candidates upon acceptance of a contingent offer and may use a
third party administrator to conduct background checks. Background
checksare performed in compliance with the Fair Credit Reporting
Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative
action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters , are required for all
University of Michigan students, faculty and staff across all
campuses, including Michigan Medicine. This includes those working
remotely. More information on this new policy is available on the
website or the and websites.
Job Detail
Job Opening ID
218277
Working Title
Teller Intermediate
Job Title
Teller Intermediate
Work Location
Flint Campus
Flint, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Flint Vc Bus And Fin
Department
Flint Financial Svcs & Budget
Posting Begin/End Date
6/06/2022 - 6/20/2022
Salary
$31,200.00 - $39,000.00
Career Interest
Finance
Keywords: University of Michigan Hospitals and Health Center, Flint , Teller Intermediate, Accounting, Auditing , Flint, Michigan
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