Treatment Plan Coordinator
Company: My Community Dental Centers Inc.
Location: Flint
Posted on: May 9, 2024
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Job Description:
Overview:Full-TimeTreatment Plan CoordinatorFlint, MI$23.00/hour
- $26.00/hourLead with big impact!Put your skills to work and open
the door to a career that inspires you!Why work for My Community
Dental Centers? As the largest dental non-profit organization in
Michigan, as a team, we are enhancing community health by offering
access to quality dental care for all. To hear more from our CEO,
Dr. Deborah Brown, Click Here.Everything we do begins with the
people within our organization. We believe in hiring talented,
passionate people and providing competitive packages, along with
learning and advancement opportunities that are all designed to
make work/life balance accessible.Pursue your dreams while you lead
and grow in your role as an Office Manager and beyond.Earn More
with Industry Leading BenefitsWhen paired with our competitive
compensation, our industry-leading benefits are here to support you
in your professional and personal journey. We offer:Health, Dental
and Vision Insurance for you and your familyLife Insurance, Short &
Long-Term Disability403(B) with Company Matchup to 5%Wellness
Program & Gym Membership BenefitsEnjoy Your Personal TimeNo Nights,
Weekends, or On-Call HoursGenerous Paid Time OffHolidaysThe Career
& Support You DeserveGet the best of both worlds! Develop your
skills as a leader, all while making an enormous impact in patients
lives.Onboarding & Training: We offer a comprehensive onboarding
and training process that starts on your first day with
us.Mentorship & Development: Your career goals are closer than
ever! Get one-on-one mentorship with our experienced operations
team leaders to accelerate your career.Room to Grow: When it is
time for the next step in your professional journey, we are ready
to help you reach your next destination with career path options
that suit your professional and personal goals.Tuition Assistance:
With education assistance, continue on your journey of learning and
furthering your professional development.Network of Practice
Support:From technical support, marketing and billing, you have
team of experts to support you so you can concentrate on leading
your dental team and providing the best care.You May Be a Good Fit
for The Position If YouHave exceptional communication skills, and a
friendly personalityThrive on providing outstanding service and
careAre mission-driven and are eager to care for underserved
communitiesCan work with interruptions and effectively manage
multiple prioritiesIf this all appeals to you, we encourage you to
apply today!Don't see the location you are looking for? Sign up
here to keep track of similar opportunities! We are growing and
always looking for passionate mission-minded people to join our
team!Having trouble clicking through the links provided above?
Access to external links are blocked when viewing opportunities on
job boards and talent websites. Dont worry! Simply copy and paste
the URLs below for direct access to the links referred to above.To
hear more from our CEO, Dr. Deborah Brown,
https://youtu.be/t8wuvt-ePe0Keep track of similar opportunities,
https://bit.ly/3v4KY1qPosition SummaryThe Treatment Plan
Coordinators main job responsibility is to clearly explain
treatment options and related costs. As a secondary responsibility,
the Treatment Plan Coordinator will support a function of the
Patient Experience Team.The Treatment Plan Coordinator is a liaison
between the doctor and the patient and assists in the gathering of
information in the new patient experience, as well as coordinating
a treatment plan with the doctor and presenting it to the patient.
They are knowledgeable about the treatment and timelines, and they
are prepared to negotiate financial arrangements with the clients.
The Treatment Coordinator provides a calm and warm environment for
patients who are otherwise anxious and concerned about how to
afford dentistry. They also coordinate, as needed, with other
offices who share in the care of patients, making sure referrals
and correspondence are received and followed up on.The Treatment
Plan Coordinator may also be responsible for some internal
accounting duties that support the practices goals for
profitability. They must be able to communicate well. The number
one responsibility of all employees is patient care and meeting
patient needs.Supporting the Patient Experience Team, the ideal
candidate is someone who understands and can deliver excellent
customer service over the phone and operate efficiently while
maintaining excellent communication and accuracy. Main tasks will
be performed with use of dental software, online websites, and
communication with patients and other team members. Additional
responsibilities may be required, as
needed.Responsibilities:Typical Duties and ResponsibilitiesEnsure
patients understand their treatment plan.Handle objections to
proposed treatment.Present case fees and financial options to
patients to facilitate the decision to say yes.Present or
co-present the treatment plan and consent.Educate patients, as
necessary, regarding their dental benefits.Determine dental benefit
eligibility, limitations, and payment estimates necessary to
facilitate financial arrangements.Ensure patients are up-to-date on
their financial obligations.Accurately collect, communicate, and
enter patient informationVerification of dental insurance using
websites and working with MCDC insurance departmentOther duties as
assignedKnowledge, Skills, AbilitiesIn-depth knowledge of dentistry
and ability to describe procedures in simple languageSuperb
communication skillsFamiliarity with computer systemsCustomer
service skillsSelf-directedExcellent telephone
skillsInfluencing/negotiation skillsOrganizational
skillsFamiliarity with ADA codesCreative problem-solving skillsKeen
understanding of scheduling and financial systemsAbility to
function within a team environment as a supportive and positive
contributorAbility to work independentlyProfessionally maintain
composure and effectiveness under pressure and changing
conditionsAbility to learn new duties and adjust to new situations
encountered on the job within a reasonable amount of timeAbility to
work unsupervised whenever necessaryDaily, monthly, and yearly
production and collection goals achievedMeets monthly and quarterly
case acceptance and completion ratios for significant
treatmentPositive patient reviews of the patient experienceNo-show
and cancellation percentage less than 5%Qualifications:Job
SpecificationDental experience required.Experience as a Dental
Assistant or Treatment Plan Coordinator in an Oral Surgery
environment preferred.by Jobble
Keywords: My Community Dental Centers Inc., Flint , Treatment Plan Coordinator, Other , Flint, Michigan
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here to apply!
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